Privacy Policy

Last updated: 9/16/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or profile
  • Request insurance quotes or enroll in plans
  • Contact us for support
  • Participate in surveys or promotions

This may include your name, email address, phone number, date of birth, Social Security Number, address, and other personal information necessary for insurance services.

Usage Information

We automatically collect certain information about your use of our services, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Cookies and similar tracking technologies
  • Log data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our insurance services
  • Process insurance applications and enrollments
  • Communicate with you about your account and services
  • Send you important updates and notifications
  • Provide customer support
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security
  • Analyze usage patterns to improve our services

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Insurance Carriers: To process applications and provide coverage
  • Service Providers: Third-party companies that help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given us explicit permission

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how you use our services
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: insurance.wellnesslabs-ai.com

Phone: 408-657-6644

Address: 809 Cuesta Dr, Ste B #3213, Mountain View, CA 94040