Get in Touch
We're here to help you find the perfect insurance coverage. Whether you need assistance with enrollment, have questions about your policy, or want to speak with a licensed agent, we're just a call or message away.
Contact Methods
Phone
408-657-6644Mon-Fri 8AM-6PM PST
Response within 2-4 hours
Live Chat
Available on our website
Mon-Fri 9AM-5PM PST
Our Office
Business Hours
Emergency claims support available 24/7
Secure & Compliant
HIPAA compliant • Licensed in all 50 states • Encrypted communications
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions about contacting us and our services.
How quickly will I receive a response?
We respond to all inquiries within 2-4 hours during business hours (Monday-Friday, 8 AM - 6 PM PST). Emergency claims issues are addressed within 1 hour.
What information should I have ready when calling?
Please have your policy number, date of birth, and a brief description of your question or concern ready. This helps us assist you more efficiently.
Can I schedule a call with a licensed agent?
Yes! You can request a callback from a licensed insurance agent through our contact form. We'll call you at your preferred time within 24 hours.
What if I need help outside business hours?
For urgent claims or enrollment issues, you can leave a message and we'll respond as soon as possible. For non-urgent matters, we'll respond during the next business day.
Is my personal information secure when contacting you?
Absolutely. All communications are encrypted and your personal information is protected according to HIPAA and state privacy regulations.
Visit Our Office
Located in the heart of Mountain View, California
Our Office
Parking: Free parking available in front of building
Public Transit: 5-minute walk from Mountain View Caltrain Station